Ragarding https://kraken.pissedconsumer.com/customer-service.html I had to reach out to Kraken's customer service, and honestly, it was a mixed bag. The response time was pretty quick, which I appreciated, but the rep I chatted with seemed a bit robotic and not super helpful with my specific issue. I felt like I was just going in circles for a while. Overall, it got resolved, but I wish the experience felt a bit more personal and engaging.