Average Playtime: 5 hours


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EMERGENCY 20 brings 10 of the best missions from 20 years of EMERGENCY to your PC - using current technology! Additionally it features EMERGENCY 5, EMERGENCY 2016 and EMERGENCY 2017 with all the campaigns, multiplayer maps and freeplay modes. EMERGENCY 20 is available as the complete package for newcomers, and as a discounted upgrade for owners of EMERGENCY 2016 or EMERGENCY 2017.

Keep your cool and coordinate rescue workers in exciting real-time missions - from an illegal street race to a nuclear meltdown.

What would happen if a meteorite smashed into an inner city? Or if a fireworks factory caught fire? You can contain the disaster!

Many different units from 4 branches – fire department, medical services, police and technical units - are waiting for your orders.
Decide in real time, where best to deploy your units and which tasks need to be handled first. As an incident commander you will have to utilize your limited units optimally and always be on your toes. Because you never know when the unexpected will disrupt your best laid plans...

For those new to EMERGENCY this edition is the ideal starting point. Between three campaigns, 10 newly re-imagined missions, Free Play and Multiplayer, this package includes many hours of exciting EMERGENCY gameplay.

Experienced EMERGENCY commanders can dive into our new take on classic missions and get an insight into the design and history of EMERGENCY in our videos showcasing the original missions with commentary by EMERGENCY-Creator Ralph Stock and noted community member „Godra“.FEATURES
  • Go on a journey spanning 20 years of EMERGENCY and experience 10 classic missions with the benefit of modernized graphics and gameplay.
  • Choose your difficulty: Three difficulty settings allow you to adjust EMERGENCY to your preferred playstyle.
  • It’s the complete package: Build up your team of units in the EMERGENCY 5 campaign, battle the plague and terrorism in the EMERGENCY 2016 and 2017 campaigns and the multiplayer and freeplay maps!
Release date
Sixteen Tons Entertainment
Promotion Software GmbH
Sixteen Tons Entertainment, Promotion Software GmbH
Age rating
Not rated

System requirements for PC

  • OS: Windows 7 SP1 64-bit / Windows 8.1 64-bit / Windows 10 64-bit
  • Processor: Intel quad core 2.6GHz or AMD quad core 3.2GHz
  • Memory: 8 GB RAM
  • Graphics: Video Card with 1 GB VRAM, NVIDIA GeForce 550 Ti, AMD Radeon HD 6670
  • DirectX: Version 11
  • Network: Broadband Internet connection
  • Storage: 22 GB available space
  • Sound Card: DirectX 9.0c compatible Sound Card
  • OS: Windows 7 SP1 64-bit / Windows 8.1 64-bit / Windows 10 64-bit
  • Processor: Intel quad core 3.2GHz or AMD quad Core 3.2GHz
  • Memory: 8 GB RAM
  • Graphics: Video Card with 2 GB VRAM, NVIDIA GeForce 660Ti or better, AMD Radeon HD 7950 or better
  • DirectX: Version 11
  • Network: Broadband Internet connection
  • Storage: 22 GB available space
  • Sound Card: DirectX 9.0c compatible Sound Card

System requirements for macOS

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Last Modified: Oct 22, 2019

Where to buy

App Store

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Empty Shelves
Arrest all the looters in the supermarket.
Where Are They Hiding?
Find the terrorists with a targeted manhunt.
Not a Game of Hide and Seek
Successfully complete the Cologne event.
Silent Protest
Successfully disperse the demonstration outside of the hotel.
Successfully treated lots of injured people in EMERGENCY 5
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72 items

EMERGENCY 20 reviews and comments

Translated by
Microsoft from Deutsch
EDIT: I have to apologize for the Review and correct it. I tried it again during the Refund process and update my Report (marked by Gestures or new Ones with E: Aprovided). I can't understand the Ratings of some Fans of the Series. I'm also a Fan of the Series but since EM5 I can't talk positively about Emergency. I loved Emergency 4 and still have a lot of Fun there. But the Emergency 5/2016/2017 and 20 Versions are still infested with too big a defect N/. The Game went straight into the Refund. Here are my Impressions of the first 50 Minutes in the first Campaign mission:-I had to set the Graphics Settings on Medium to Low, and it didn't run smoothly! I have a home-made gaming rig and therefore don't have a weak PC. E: I read a little bit about the current EM parts before the Release and it gave the Impression that it wasn't easy to play without Mods. Now, unfortunately, in the Disillusionment after Playing, I had forgotten this. Without the Mods, the Game actually runs more fluidly. Still, at High-Settings, I had the Impression that the Game was no longer running smoothly. With mostly Medium settings, however, things went well and looked very nice. (With Win7 and Hardware above the Recipient: I5-4690 @ 3.5 GHz, 16GB RAM and GTX 970 4GB)-The Animations are incredibly slow. It feels like some Actions are going on in Slow Motion. Whether that's down to the Performance of the Game or the Animations themselves, no Idea. E: Again, this has been made better by shutting down the Mods. Unfortunately, however, the Point Of criticism has still not been removed. For example, If I let the Ice natz Troopers get out of the Vehicles, then "Appear" them out of Nowhere next to the Vehicle and thread from the Invisible to a Person. This Animation not only looks kind of stupid, but also happens at normal Speed irghendlike (too) slowly. -I was unable to complete the first Mission, as my Paramedics were unable to put the Injured on the Stretcher (After being taken care of By the Emergency doctor). I tried all sorts of Things but it didn't want to work. E: This was on the Mod! I apologize for the unjustified Accusation! -The Firemen were unable to extinguish a Fire because they did not find any Fire Hydrants. In doing so, they stood next to This one! But Since I can't choose like with EM4, where the Hoses are to be connected, I had to watch the Fire brigade run around a little bit and then stop at the Vehicle and do nothing. -Pathfinding ... This has never been good in Emergency. Nevertheless, things have actually got worse! This is unfathomable. E: Since I tested the Endless Mode, there is one More point. The Event-/bets have sometimes unfavorable Accumulations (which is somewhere realistic but can also be very annoying), but the Reaction time given to the Player Is sometimes impossible or error-prone. Example: A Train accident with Fire, Injured, Salvage and collapsing Houses was deemed not to have been done BEFORE my Units from the Base have arrived AT all. And this is despite the fact that I were sent off immediately. E: Another Little Thing, in EM4 you could send different Equipped units or put them in the Operating car Itself. It was also possible to find Out information about the BEFORE unit With a Right click. This was especially important for Beginners, as not all the Tools are present in every Vehicle (Very important, for example, in the Fire brigade). This no longer seems to be apparent or adjustable. I at least couldn't find it. For me, it wasn't too bad, but I still missed this Information. I would love to have Fun with a new Emergency Version but it just doesn't work. It fruits me more than I enjoy it and takes away my Desire. How can one be so incompetent that such error/problem/criticism (some of which had been known since the first Parts of Emergency) Was not fixed or repaired after ZWANZIG years. Yes, even partially aggravate them! In Some cases, seemingly well-functioning functionaries information menus were even taken out. I cannot understand That with the best Will. I think this is a great pity as I would have liked to have managed the City with other Players. Here should be some big Patches dealing with the performance/Bugs/Animation/Pathfinding. It's best to release the next Version with the same Problems next year. Before That, unfortunately, this Game is not worth Money or Time.
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