Average Playtime: 3 hours

911 Operator

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In 911 OPERATOR, you take on the role of an emergency dispatcher, who has to rapidly deal with the incoming reports. Your task is not just to pick up the calls, but also to react appropriately to the situation – sometimes giving first aid instructions is enough, at other times a police, fire department or paramedics’ intervention is a necessity. Keep in mind, that the person on the other side of the line might turn out to be a dying daughter’s father, an unpredictable terrorist, or just a prankster. Can you handle all of this?


Check out thousands of cities from all around the world. The Free Play mode lets you choose a city to play on - the game will download its map, along with real streets, addresses and the emergency infrastructure. You can also try the Career mode, which contains 6 cities with unique events – survive an earthquake in San Francisco and save Washington, D.C. from bomb attacks.


A number of police, fire department and paramedic units are at your disposal. The forces may use a variety of vehicles (from common ambulances to police helicopters), essential equipment (e.g., bulletproof vests, first aid kits and technical tools) and consist of team members with different abilities.
Main features:
Over 50 recorded dialogues inspired by real calls: serious and dramatic, but sometimes also funny or annoying.
Real First Aid instructions.
Opportunity to play on any city in the world!
6 selected cities in Career mode, featuring unique calls and events.
More than 140 types of reports to encounter.
12 types of emergency vehicles (including helicopters, police cars and motorcycles).

The game requires Internet connection to download free maps. The offline game is available after downloading the maps.
All map data © OpenStreetMap authors
* The term “city” is used within the meaning of OpenStreetMap service and relates to urban areas described as “city” or “town” therein.

Release date
Jutsu Games
Games Operators
Age rating
Not rated

System requirements for Xbox One

System requirements for iOS

iPhone 5, iPad Fourth Gen, iPad Fourth Gen 4G, iPhone 5c, iPhone 5s, iPad Air, iPad Air Cellular, iPad Mini Retina, iPad Mini Retina Cellular, iPhone 6, iPhone 6 Plus, iPad Air 2, iPad Air 2 Cellular, iPad Mini 3, iPad Mini 3 Cellular, iPod Touch Sixth Gen, iPhone 6s, iPhone 6s Plus, iPad Mini 4, iPad Mini 4 Cellular, iPad Pro, iPad Pro Cellular, iPad Pro 9.7, iPad Pro 9.7 Cellular, iPhone SE, iPhone 7, iPhone 7 Plus, iPad 6 1 1, iPad 6 1 2, iPad 7 1, iPad 7 2, iPad 7 3, iPad 7 4, iPhone 8, iPhone 8 Plus, iPhone X, iPad 7 5, iPad 7 6, iPhone X S, iPhone X S Max, iPhone X R, iPad 8 1 2, iPad 8 3 4, iPad 8 5 6, iPad 8 7 8, iPad Mini 5, iPad Mini 5 Cellular, iPad Air 3, iPad Air 3 Cellular, iPod Touch Seventh Gen, iPhone 1 1, iPhone 1 1 Pro, iPad Seventh Gen, iPad Seventh Gen Cellular, iPhone 1 1 Pro Max

System requirements for PC

  • OS: Windows 7
  • Processor: 2 GHz
  • Memory: 1024 MB RAM
  • Graphics: 512 Mb
  • Storage: 500 MB available space
  • Sound Card: Neccessary
  • Additional Notes: This game is simple :)
  • OS: Windows 7 / 8 / 10
  • Processor: 3 GHz
  • Memory: 2048 MB RAM
  • Graphics: 1024 Mb
  • Storage: 1 GB available space
  • Sound Card: Neccessary

System requirements for macOS

  • OS: 10.9
  • Processor: Intel Core I3
  • Memory: 2 GB RAM
  • Graphics: Default
  • Storage: 500 MB available space
  • Sound Card: Neccessary
  • OS: 10.10+
  • Processor: Intel Core I5
  • Memory: 4 GB RAM
  • Graphics: Intel Iris
  • Storage: 1 GB available space
  • Sound Card: Neccessary

System requirements for Linux

  • OS: Ubuntu 14
  • Processor: 2 Ghz
  • Memory: 1024 MB RAM
  • Graphics: Default
  • Storage: 500 MB available space
  • Sound Card: Required
  • OS: Ubuntu 16
  • Processor: 2x 2Ghz
  • Memory: 1 GB RAM
  • Graphics: Default
  • Storage: 500 MB available space
  • Sound Card: Required

System requirements for Nintendo Switch

System requirements for Android

4.1 and up
Edit the game info
Last Modified: Nov 24, 2023

Where to buy

App Store
Xbox Store
Google Play
Nintendo Store

Top contributors



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369,353 items
Above and Beyond
Complete the game on Expert difficulty
International Service Medal
Awarded for working in 15 different cities.
Honorary Citizenship
Complete the Single City Run
Perfect Time Manager
Complete a duty without overtime on Hard/Expert difficulty
Medal of Meritorious Service
Awarded for a long service (30 duties).
view all achievements
17 items
What is up with this?
Mar 31, 2023
Honestly quite hard
Aug 12, 2022
You failed to secure San Francisco during an earthquake with 5 fire engines? We’ll try again but with one truck and one non-injured fireman. Fuck you.
Aug 19, 2022
Sep 21, 2022
New Calls (911 Operator)
Nov 1, 2022
Dlc equipments on career mode
Nov 2, 2022
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911 Operator reviews and comments

Translated by
Microsoft from Deutsch
In 911 Operator, you'll take over the Fortunes of an Employee At an Emergency Call Center in Cities around the World. To Do this, you must send Police, Rescue Workers and Firefighters to operations and restore Safety and Order in your City. At the Beginning of each Shift, you'll put your Teams together, including their Equipment. New Stuff is to be bought and expanded by earned Money. After your Shift has dawning, you will either be placed on assignments or you will have the Task of taking calls and having to get a Picture of the Emergency for Yourself. Unfortunately, these repeat or resemble each other very quickly over time. The Goal every Day is to successfully complete your Assignments, which brings you Money and The reputation of the Citizens. There is a free Mode in which you have to protect the Place of your Dreams or you choose the Career Mode. Here you work from a Small Town in Hawaii to the major Metropolises of the USA. If you are into management simulations, you should look into the Game, but after a certain Time it becomes very Repetitive, which leaves the long-term Fun of playing by the wayside. On a positive note, all Cities have the original Road network, as well as the exact Locations of police and Fire Stations as well as hospitals. So there could also be a Deployment in your House. Since Steam unfortunately does not have a "neutral" Rating of a Game, I give a Thumbs up as the Feature of the Live Calls is a nice Feauture and I make it very much celebration in my beloved City to provide Security. For a little Insight into the Game, take a look at me: https://www.youtube.com/watch?v=zpXgnctwSpQ
Translated by
Microsoft from Italian
Nice fun Idea, especially if you work in the field of emergencies. 3 stars as encouragement to develop the Italian language. Map of Milano Bel made and curated!!!
Translated by
Microsoft from Norsk
Every time I try to load a map, it’s saying it will take some minutes... but it has loaded for a good 30min! Please do something, I had watched this on YouTube and it looks sick!
Translated by
Microsoft from Italian
With iPhone X Every now and then closes by itself, hangs often and the screen is not compatible. Also there are many languages but there is the Italian... I Hope it gets updated.
Translated by
Microsoft from Danish
This game is simply brilliant. Look simple, with info on how to react in a emergency, but in action you get a real strategic fight on your hands making a difference. Worth every penny.
Translated by
Microsoft from Spain
I Had the police bikes and other equipment in the game as the Herramitas, now they are gone, have disappeared, I paid for the game and all its extensions and I do not understand what happened.
Translated by
Microsoft from Danish
The game is not optimized for iPhone X big failure. The graphics are bad quality and super grainy.... I’m quite disappointed and honestly would want my money back. If you want to play this game get it on your computer.
Translated by
Microsoft from Deutsch
... Where is the (IPhone)-friendly Layout you see in the Pictures? Why can't it at least be switched? I have the IPhone 7Plus, and the Layout in the Game itself, is like being on the PC. Means: Everything extremely small and confusing. Even the Zoom Function is not optimal, jumping to dolle between the Zoom levels. If these Things are improved, then there is clearly 5Sterne+
Translated by
Microsoft from French
The game is well thought out on IPad, but a little thing is to improve... First, there are not many "Accessories" to put on the rescue, and then the dialogues are extremely repetitive! And then tired of the interventions of a cat on a tree! If one day I call the fireman because my cat is "stuck" on a tree, I risk a fine! Because a cat will never get stuck on top of a tree of 3 meters!
Translated by
Microsoft from Deutsch
Have bought me the Game for full Price. Super Game and really a lot of Fun! Long haven't had such a great Game on my Phone. However, the Game can be played through completely within a few Hours??? 6 Cities and after? Great, you can buy Extensions (eg Police on Horse etc.) but what does that get me if I already have the Game through (Career) ... What a pity... Thought the Game builds up and there are several Levels included ...:(
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